Yes, we ONLY sell 100% authentic eyewear from the same reputable manufactures/designers we sell at our brick-and-mortar Shoppe in Richmond, Virginia’s historic Carytown.
The eyewear we offer online is only a fraction of what is available. If there is a product/model you need that you can’t find online, please call our brick-and-mortar store during business hours at: (804) 353-7665.
Yes, you can only buy all eyewear as displayed. We do not handle prescription lenses for online orders. However if you buy the frame online and visit our store in Carytown we will add prescription lenses. Some frames come with lenses, such as sunglasses.
If you live in the Richmond, Virginia area, you can get a prescription from the eye-doctor’s office located above our brick-and-mortar store in historic Carytown. (Visit http://www.carytowneyeexams.com/)
Alternatively, visit your local optometrist or ophthalmologist to supply you with prescription lenses.
If you make a mistake on your order, please call Carytown Optical immediately so we can rectify your order.
We process orders promptly, so please notify us with any changes as soon as you know you need to make them! We’ll do our best to accommodate any timely changes to your order. Call us at: (804) 353-7665 during business hours.
Yes, we deliver around the globe; see our Shipping & Return Policy.
All our glasses are shipped fully insured.
Have your eyes tested at least every 2 years to detect underlying health problems with your eyes as well as changes in your vision. Visit your optometrist if you are experiencing any vision problems.
We fill prescriptions with cylinder limits up to -4.00 and sphere limits between -10.00 to +8.00. Please call us during normal shop hours at (804) 353-7665 if you have a stronger prescription.
We don’t bill insurance providers directly, but you can use your receipt when applying for reimbursement.
Can I use my contact lens prescription to order glasses?
No, the prescriptions for contact lenses are different from those for glasses.
No, the prescriptions for contact lenses are different from those for glasses.
Yes, we can add prescription lenses to any of our sunglasses.
Yes, you will receive the original lenses with your sunglass purchase as displayed on our website.
Please visit our Frame Selection help page – click here. For your convenience, we include the eyewear size measurements on the product details pages for each frame. If you need more info, call us during business hours and one of our trained opticians will gladly assist you.
One rule of thumb is to always contrast the shape of your face with the shape of your eyewear. Also visit our Frame Selection Page – click here.